PTCL | Telecom News Bulletin

PTCL Advice to Public Exposes Its Inefficient Customer Services

Wednesday, March 3, 2010

Pakistan Telecommunication Company Limited (PTCL) has advised its valued customers to contact its support team or Regional General Managers on email addresses in case their complaints are not addressed through 1218. PTCL’s announcement is infact confession of its inefficient customer services help line 1218. The success of service based companies depends on how effective and efficient [...]

Payment Dispute With Etisalat To Be Resolved Soon

Tuesday, February 9, 2010

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The government on Monday said Pakistan would resolve its issues with UAE telecom giant Etisalat soon and hoped that by March it would receive $800 million in arrears from the firm. At a press conference here, the Minister for Privatisation, Waqar Ahmed Khan, said through value-addition the government would enhance the efficiency and competitiveness of state-owned [...]

PTCL Introduced New State of Art Service “Personal Collaborator”

Tuesday, February 2, 2010

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Pakistan Telecommunication Company Ltd (PTCL) from its audio conferencing platform has introduced new state of art service ‘Personal Collaborator’. The aim of this conference service is to connect national and global workforce of corporate clients and small businesses, where clients immediately can support virtual meetings of up to 10 users. EVP Customer Care Jamil Khawaja has stated [...]

PTCL Bill Inquiry and Payment Modes

Sunday, January 3, 2010

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Dial 1200 for Billing Information Customers can simply dial ‘1200‘ from their home or office landline to access instant billing information of the required PTCL service. “1200″ is a dedicated service to exclusively provide billing information to the customers. Telephone Bill Payment Using Cards PTCL bill payment cards of Rs. 300, 500 and 1,000 are available on all [...]

PTCL Christmas Package

Thursday, December 17, 2009

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Pakistan Telecommunication Company Ltd (PTCL) to add to the joys of Christmas and New Year has launched special international call rate packages for its valued customers. This includes a special tariff of Rs 0.40 per 20 seconds to the international destinations which includes USA (fixed + mobile) Canada (fixed + Mobile) China (fixed + Mobile) UK, [...]

Shortcomings in PTCL’s Selling Strategy for New Connections

Monday, December 7, 2009

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There was a time, when you had to search for internal contacts in PTCL for getting a landline connection. There was a term called “Demand Note”, which was necessary to be paid at the time of application and then you were given with a landline facility in weeks, months or even years, depending on authority [...]

MOU Signed Between PTCL and SCO

Wednesday, December 2, 2009

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To further explore the future avenues of mutual interest and to identify the possible services, PTCL and Special Communication Organization (SCO) has signed an MOU here. Present on the occasion SEVP (Corporate Development) PTCL Sikandar Naqi and Brig. Haider Ali Khan Deputy DG SCO, who also signed the agreement on the behalf of their respective [...]

PTCL and Wateen Signs Rs. 1.25 Bln Contracts From USF for Broadband and Optic Fiber Projects

Tuesday, November 24, 2009

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Universal Service Fund awarded telecom contracts worth Rs. 1.25 Billion for providing Broadband Internet in the un-served urban areas of Hazara Telecom Region (HTR) with PTCL and Wateen Telecom and Optic Fiber connectivity to un-served tehsils of Central Balochistan with Wateen Telecom. SEVP-Corporate Development-PTCL, Sikandar Naqi and General Manager-Wateen Telecom, Mazhar Qayum Butt signed these [...]

Ufone Maintained High Earning Growth in Q1 of 2009-10

Sunday, November 22, 2009

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Ufone has maintained its high earning growth in the cellular sector and posted a net profit of Rs 506 million in the first quarter of 2009-10, which is 3.3 times higher than the amount of same period last year, Pakistan Telecommunication Company Limited (PTCL) financial report said.

Cellular Subscribers Rose 6.3 Million in Fiscal Year 2008-09

Sunday, November 22, 2009

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Cellular subscribers rose 6.3 million in fiscal year 2008-09 as compared to 25 million net additions in 2007-08, suggesting that the saturation in the market, economic slowdown and heavy taxes could be major reasons for the slow growth, annual report of the Pakistan Telecommunication Authority (PTA) showed.

Pakistan’s PTCL Q1 Net Profit 2.57 Billion Rupees

Friday, October 30, 2009

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Pakistan Telecommunication Co Ltd (PTCA.KA) reported on Friday a net profit of 2.57 billion rupees ($30.7 million) in the first quarter of fiscal year 2009/10, slightly above market expectations, compared to 3.18 billion rupees for the same period last year.

Telecom Operators Upgrating their Networks

Sunday, September 13, 2009

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It has been reported that there is a network upgrade going on in our telecom sector. The renowned Cisco is responsible for up gradation for PTCL while the Nokia Siemens Network is upgrading its client Telenor. The need for upgradation is dire as the world is now shifting towards a new concept of networks: known as the Next Generation Networks or NGN. This system brings down intelligence of the networks to the lowest level, without a compromise in speed but infact enhancing it manifold and making troubleshooting and security more easy and diverse.

Employees Grievances Heard, Protests Largely Successful

Friday, September 4, 2009

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The continued protests by employees, the management of Pakistan Telecommunication Company Limited (PTCL) Thursday unveiled new financial benefits for all its employees. “We congratulate the employees on the approval of the new financial benefits for them under which all employees of Grade 1 to 19 and equivalent (including NCPG and NTC) will get one Basic Pay with minimum of Rs 7,500/- and maximum of Rs 15,000,” said Ali Qadir Gilani, Executive Vice President, Marketing & Communications, PTCL while talking to local news agency. “All daily wages employees will get Rs 7,500/- salary increase as Special Relief Allowance, while the following rates would be effective from July 1, 2009 for Regular (1-16) and NCPG who would get 20 percent of the basic pay while the regular employees from Grade 17 and above would get 15 percent of Basic Pay,” he added.

PTCL Sponsoring National Press Club Islamabad

Thursday, September 3, 2009

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On behalf of PTCL, Executive Vice President Marketing Communications Ali Qadir Gilani presenting a cheque for sponsoring the National Press Club, Islamabad to the President NPC Tariq Chaudry and other delegates.

PTCL Employees Protest Continues

Monday, August 31, 2009

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Pakistan Telecommunication Corporation Limited (PTCL) employees continued protest outside PTCL headquarters despite police crack last night down against protestors last night. They chanted slogans in favour of their demands and for release of leaders. Heavy police contingents and armored vehicles deployed at PTCL headquarters.