Tag: Customer service
Ufone has once again verified its claim to be a leader of innovation and maintained its stance as a customer centric organization by introducing Funds Transfer facility, a one of its kind service in collaboration with Habib Bank Ltd.
“As Huawei has exhausted all efforts to assist Warid in attaining an amicable resolution in the matter, the company was left with no other recourse as Warid remains unable to settle the monies it owes to Huawei. The likelihood of an amicable resolution now is dependent on Warid. Should a solution not be confirmed, Warid places the continuity of its network in jeopardy, leaving Huawei with no other choice but suspension of services related to the debt.”
The management and employees of Samsung Co Ltd in Pakistan are expected to immensely benefit from newly opened facility at Samsung Gulf Customer Satisfaction unit as the company has opened up state of the art product training facility. It is worth mentioning the training facility has been opened up in the Middle East and North Africa (MENA) region. The new facility has been established at Jabel Ali Free Zone and features state-of-the-art and latest features which sets it apart from the rest.The facility covers all range of Samsung products including TV, audio video, home applicances,cell phones, digital camera and peripherals.
ZONG received an overwhelming response to its Keep Phone On (KPO) reward program. The first KPO lucky draw took place yesterday on 9 July, 2010 in which one lucky winner received a motorcycle for keeping his or her phone on during the month. This was Pakistan’s first prepaid reward program which offered instant prizes to [...]
Ufone one of the leading cellular providers in Pakistan recently signed a Memorandum of Understanding with The Institute of Chartered Accountants of Pakistan (ICAP) where members of the Institute will be provided special rates on BlackBerry and postpaid services provided by Ufone. This is indeed a step towards the right direction as all ICAP members [...]
wi-tribe Pakistan, the most reliable broadband internet service provider, celebrated with all the lucky winners of their recent campaign; “Win big with wi-tribe” where participants received state of the art laptops, after being selected through a lucky draw. The exclusive campaign, which ended on the 15thof May, engaged Pakistani broadband customers for 30 days; empowering [...]
Samsung Electronics- the leader in electronics and mobile technology, unveiled its first state-of-the-art customer service centre in the Star City Mall, Saddar, Karachi in collaboration with Teletech Enterprisers. Manager of Samsung Electronics Pakistan, Mr. Roy (Yongil) Chang inaugurated the Customer Service Centre. Speaking to the media persons Mr. Chang said,”Keeping our focus on customers needs, [...]
For the first time in Pakistan Ufone prepaid customers now have the privilege of having a unique pre-activated International Roaming Service. This is one of the biggest international roaming offers in the Pakistani telecom industry. Customers will no longer need to call any help line or visit any customer service office to get their IR [...]
Mr. Moazzam Ali Khan Head of Public Relations & Corporate Social Responsibility at Ufone was bestowed with the APNS award of the best Public Relations Officer from the private sector. The award was handed over to Mr. Moazzam Ali Khan by President Asif Ali Zardari at the recently held The All Pakistan Newspaper Society (APNS) [...]
Pakistan Telecommunication Company Ltd (PTCL) from its audio conferencing platform has introduced new state of art service ‘Personal Collaborator’. The aim of this conference service is to connect national and global workforce of corporate clients and small businesses, where clients immediately can support virtual meetings of up to 10 users. EVP Customer Care Jamil Khawaja [...]