Telenor has suspended all text bundles till September 24th, 2009 to ensure the quality services. This is the sms alert send by telenor to its customers :
Dear Customers, SMS Bundles have been suspended till 24th September 09 to provide you better service during EID. Please subscribe again on 24th September after 2pm. We apologize for any inconvenience.
What quality of service they want to maintain by suspending SMS Bundle offer right before the EID. This is the time when customers need this service the most as they wish their love ones, friends and family members.
On the other end
Mobilink Call Center confirmed after 4 hours of calling that Daily SMS bundle has been taken back.
This is the second time Mobilink has taken back daily SMS package, which happens to be the favorite VAS for the customers after its launch. I am not understanding this thing that why first they launch it and later takenback. if their servers are not efficient enough and compatible for this service then why they are playing with the emotions of the customers.
I hope others won’t follow this trend and keep their customers happy.
